Privacy Policy

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• • Fill out a contact form, demo request, or enquiry form
• • Register for an account on our RECONCILIARE platform
• • Subscribe to our newsletter or marketing communications
• • Attend a webinar, event, or schedule a product demonstration
• • Participate in surveys, feedback, or customer research

The types of personal information we may collect include:

• • Contact Information: Full name, email address, phone number, company name, job title
• • Professional Information: Industry, organization size, reconciliation requirements
• • Communication Data: Messages, feedback, support tickets, and email correspondence

1.2 Automatically Collected Information

When you access our Services, we may automatically collect certain information about your device and usage, including:

• • Log Data: IP address, browser type, operating system, referring URLs, pages visited, time stamps
• • Device Information: Device type, screen resolution, unique device identifiers
• • Cookies & Tracking: Session cookies, analytics data, and usage patterns

2. How We Use Your Information

We use the information we collect for the following purposes:

• • Service Delivery: To provide, maintain, and improve our reconciliation platform and consulting services
• • Communication: To respond to your enquiries, schedule demos, send technical notices, and provide customer support
• • Marketing: To send you information about our products, services, webinars, and events (with your consent where required)
• • Analytics: To analyze usage trends, monitor performance, and improve user experience
• • Legal Compliance: To comply with applicable laws, regulations, and legal processes

3. Data Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• • Service Providers: With trusted third-party vendors who assist us in operating our website, conducting our business, and serving our customers (e.g., hosting providers, email services, analytics)
• • Legal Obligations: If required by law, court order, or governmental regulation
• • Business Transfers: In connection with a merger, acquisition, or sale of company assets
• • With Your Consent: When you have explicitly authorized us to share your information

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• • SSL/TLS encryption for data transmission
• • Firewalls and intrusion detection systems
• • Regular security audits and vulnerability assessments
• • Role-based access controls and authentication mechanisms

However, no method of transmission over the Internet is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your data, we will securely delete or anonymize it.

6. Your Rights & Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• • Access & Portability: Request a copy of your personal data
• • Correction: Request that we correct inaccurate or incomplete data
• • Deletion: Request that we delete your personal data
• • Opt-Out: Unsubscribe from marketing communications at any time